Who we are
Our website address is: https://shivanshretail.com
1. Introduction
Welcome to Shivansh Retail (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website shivanshretail.com (the “Site”) or use our services.
By accessing or using the Site, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information (Identifiable Data)
– Name
– Email address
– Phone number
– Postal / shipping address
– Billing information (e.g. payment method details)
– Account credentials (username, password)
b. Non-personal / Usage Information
– IP address
– Browser type and version
– Device type and operating system
– Referring site / page
– Pages visited, time spent, click data
– Cookies, web beacons, log files, analytics data
3. How We Use Your Information
We use your information for the following purposes:
To process and fulfil your orders (shipping, billing, returns)
To communicate with you (order updates, customer support, promotions)
To improve our site, products, and services
To personalise your shopping experience
For analytics and internal reporting
To detect and prevent fraud, misuse, or unlawful activity
To comply with legal and regulatory obligations
4. Sharing & Disclosure
We will not sell or rent your personal information. However, we may share or disclose your data in these scenarios:
With third-party service providers (shipping companies, payment processors, analytics providers) only to the extent needed to provide our services
With affiliates or business partners with your consent
If required by law, court order, or governmental request
To enforce our terms, policies, or protect rights, property, or safety
5. Cookies and Similar Technologies
We use cookies, web beacons, and similar technologies to enhance your experience. Cookies help to:
Recognize you when you visit again
Store your preferences
Understand how you use the site (analytics)
Serve personalized content or ads
You can disable cookies via your browser settings, but this may limit certain functionalities of the Site.
6. Data Retention
We will retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law. After that, we will securely delete or anonymize it.
7. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is totally secure — we cannot guarantee absolute security.
8. International Transfers
If we transfer your data outside India (to servers or providers located abroad), we will ensure it is protected in accordance with this Privacy Policy and applicable laws.
9. Your Rights
Depending on your jurisdiction, you may have the following rights:
To access the personal information we hold about you
To correct or update inaccurate or incomplete information
To request deletion of your data
To restrict or object to certain processing
To withdraw consent (where processing is based on consent)
To lodge a complaint with a data protection authority
To exercise any of these rights, contact us at the details given below.
10. Children’s Privacy
Our services are not intended for minors (under 13 or under applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us, and we will delete it promptly.
11. Changes to This Policy
We may update this policy from time to time. The “Last updated” date will reflect when changes occur. We encourage you to revisit this page regularly. Significant changes will be notified via email or a prominent notice on the Site.
12. Contact Us
If you have questions, concerns or requests related to this Privacy Policy or your personal data, you can contact us at:
Shivansh Retail
Email: support{at}shivanshretail.com